The Pag-IBIG Fund operates www.pagibigfund.gov.ph (this “site”).
This page informs you of our policies regarding the collection, use, storage, disclosure, and disposal of the personal data we collect and receive from our members and/or from users of this site, as well as those who:
Personal data refers to all types of personal information, whether recorded in material or digital form, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
We may collect, among others, the following types of personal information:
• Home address
• Email address
• Phone number(s)
• Government identification number(s)
• Educational background
• Other relevant information in connection with your transactions with Pag-IBIG Fund.
We may obtain these personal data when you:
• Become a member of, or update your information with, Pag-IBIG Fund through filling out the Member’s Data Form;
• Avail our services and fill out application forms or other similar documents online or when you visit any Pag-IBIG Fund Office or Service Desk;
• Pay your contributions and/or loan amortizations;
• Apply for employment with us; and
• Voluntarily participate in our research, surveys, raffle promos, events, or contests.
We require the information to understand your needs and provide you with the best service, in accordance with our mandate.
There will be circumstances that we may, with your consent and/or pursuant to the applicable rules and regulations under the Data Privacy Act, disclose your personal data to third parties as part of our regular business operations and for the provision of our services.
You may request for a copy of any personal data we hold about you, and have it corrected or revised if inaccurate or incomplete. If you wish to request for a copy of your personal data, or have it corrected, please reach out to us through our contact information found below. We will promptly respond to your request and execute the corresponding corrections of any information found to be incorrect or incomplete.
We are committed to ensuring the safety and security of your personal information. Nevertheless, keep in mind that no method of transmission over the Internet or method of electronic storage will guarantee full security. In order to prevent unauthorized access or disclosure, we have implemented physical, technical and organizational measures and procedures to safeguard the data we collect from you. While we use such means and methods to protect your personal data, we cannot guarantee its absolute security.
We collect information that your browser sends whenever you visit our site. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, time spent on those pages, and other statistics.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to specifically model it to customer needs. We only use this information for statistical analysis purposes; after which, the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the features and services of this site.
Our site may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we so not have any control over any other website. Therefore, we cannot be held responsible for the protection and privacy of any personal information which you provide whilst visiting such sites.
We keep personal data only for as long as is necessary:
After which, personal data shall be disposed or discarded in a secure manner that would prevent further processing, unauthorized access, or disclosure to any other party or the public, or prejudice the interests of the data subjects.
which will take effect immediately after being posted on this site.
Agency Office / Division : Data Protection Office
Email Address : firstname.lastname@example.org
Office Address : 15th Floor, JELP Business Solutions Center
409 Shaw Blvd., Mandaluyong City
Pag-IBIG Fund operates the Pag-IBIG Fund Virtual Branch at the following site (https://www.pagibigfundservices.com
This policy outlines and informs you of Pag-IBIG Fund’s policies in collecting, processing, recording, organizing, updating, using, consolidating and destructing its members’ data in the course of usage of the Pag-IBIG Fund Virtual Branch.
Once you have enrolled your account with Pag-IBIG Fund’s Virtual Branch as a condition of use, you may conveniently access your accounts through Pag-IBIG Fund’s Virtual Branch.
When enrolling an account with the Pag-IBIG Fund Virtual Branch or availing of any of the services therein, the following personal information may be collected, to wit:
Pag-IBIG Fund is committed to ensuring the safety and security of your personal information.
Personal data obtained from the Pag-IBIG Fund Virtual Branch System is entered and stored within Pag-IBIG Fund’s information and communications systems and will be accessed only by Pag-IBIG Fund’s authorized personnel.
Whenever: (i) an account is enrolled with the Pag-IBIG Fund Virtual Branch System; or (ii) a service of the Pag-IBIG Fund Virtual Branch System is availed of from outside the Philippines, personal data may be transferred to and processed in the Philippines consistent with Philippine laws, rules and regulations which may differ from those prevailing in the place where the member may be located at that time.
Pag-IBIG Fund instituted appropriate organizational, technical and physical security measures to ensure the protection of its members’ personal information.
Personal information collected through the Pag-IBIG Fund Virtual Branch System shall only be used for the following purposes:
Personal information collected through the Pag-IBIG Fund Virtual Branch System may be shared with third parties engaged by Pag-IBIG Fund to assist it in delivering its products and services to its members.
Queries, clarifications and requests in relation to this Data Privacy Statement may be addressed to Pag-IBIG Fund’s Data Protection Office as follows:
Data Protection Office
15th Floor, JELP Business Solutions Center
409 Shaw Blvd., Mandaluyong City
Email Address: email@example.com