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Pag-IBIG Corporate Website
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  • About Us
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  • Programs & Benefits
    • Membership & Savings Programs
      • Get a Membership ID (MID) Number
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    • Housing Loan
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  • FAQs
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    • Pag-IBIG Home Equity Appreciation Loan (HEAL)
    • Housing Loan Payments thru Collecting Partners
    • Electronic Submission of Remittance Schedule
    • 3-Month Moratorium on all Pag-IBIG Fund Loans
    • Special Housing Loan Restructuring Program
    • Special Housing Loan Restructuring Program 2 (SHLRP2)
    • 60-Day Grace Period on Loan Payments
  • Properties for Sale
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  • Contact Us

Overseas Post - Office Directory


  • Abu Dhabi,UAE (Middle East)
    c/o Philippine Overseas Labor Office W-48, Street No. 8 Sector 2-23, Plot 51, Al Qubaisat, Abu Dhabi, UAE
  • (+971) 503576308

  • popabudhabi@pagibigfund.gov.ph / Contact Person : Salome M. Macatangay

  • Athens, Greece
    No physical office. Members may send inquiries/ concerns via email.
  • popathens@pagibigfund.gov.ph

  • Brunei
    No physical office. Members may send inquiries/ concerns via email.
  • popbrunei@pagibigfund.gov.ph

  • Bahrain (Middle East)
    No physical office. Members may send inquiries/ concerns via email.
  • popbahrain@pagibigfund.gov.ph

  • Dubai,UAE (Middle East)
    c/o Philippine Consulate General / Philippine Overseas Labor Office, Beirut St., Al Qusais, P.O. Box 4960, Dubai, UAE
  • (+971) 042207221;
    (+971) 567285143 (Mobile)

  • popdubai@pagibigfund.gov.ph / Contact Person : Lowella C. Recto

  • Hongkong (Asia)
    c/o Philippine Consulate General, 14th Flr., United Centre Building, 95 Queensway, Hongkong
  • (+852) 2823-8541
    (+852) 94524287 (Mobile)

  • pophongkong@pagibigfund.gov.ph / Contact Person : Raymond Francis L. Ramos

  • Jeddah, KSA (Middle East)
    No physical office. Members may send inquiries/ concerns via email.
  • popjeddah@pagibigfund.gov.ph

  • Kuwait (Middle East)
    c/o Philippine Embassy, Philippine Overseas Labor Office Basement House 35A Abduhkahman A1 Gafeki Street, Bloack 1 Salwa, State of Kuwait
  • (+965) 96693777 (Mobile)

  • popkuwait@pagibigfund.gov.ph / Contact Person : Mahmoud B. Khalil

  • London, United Kingdom
    No physical office. Members may send inquiries/ concerns via email.
  • poplondon@pagibigfund.gov.ph

  • Macau
    No physical office. Members may send inquiries/ concerns via email.
  • popmacau@pagibigfund.gov.ph

  • Malaysia
    No physical office. Members may send inquiries/ concerns via email.
  • popmalaysia@pagibigfund.gov.ph

  • Milan, Italy (Europe)
    c/o Philippine Consulate General, Via Stelvio 71, Via Bernina 18 Milan, Italy
  • (+3902) 43510205
    (+3932) 77637508 (Mobile)

  • popmilan@pagibigfund.gov.ph / Contact Person : Mylene M. Lontoc

  • New York, USA
    No physical office. Members may send inquiries/ concerns via email.
  • popnewyork@pagibigfund.gov.ph

  • Qatar (Middle East)
    c/o Philippine Overseas Labor Office
    Bldg No. 24 Jawaan St. 808 Region 39 Al Saad, Doha
  • +97450711514

  • popdoha@pagibigfund.gov.ph

    Contact Person: Angelita P. Sanchez (Member Services Officer)

  • Rome, Italy
    No physical office. Members may send inquiries/ concerns via email.
  • poprome@pagibigfund.gov.ph

  • Riyadh, KSA (Middle East)
    c/o Philippine Embassy
    Site D4, Collector Road, Diplomatic Quarter, P.O.Box 94366 Riyadh 11693, Kingdom of Saudi Arabia
  • popriyadh@pagibigfund.gov.ph

  • Singapore (Asia)
    c/o Philippine Embassy
    20 Nassim Road Singapore 258395
  • (+65) 6737 3977 loc 106 (+65) 98533147 (Mobile)

  • popsingapore@pagibigfund.gov.ph / Contact Person : Christian Jan T. Oliveros

  • South Korea (Asia)
    c/o Philippine Embassy, 80 Hoenamuro, Itaewon 2dong, Yongsan-gu, Seoul Republic of Korea
  • (+82) 10-48723477 (Mobile)

  • popkorea@pagibigfund.gov.ph / Contact Person : James J. Lumantas

  • Taiwan (Asia)
    c/o Manila Economic and Cultural Office 2F No. 55, 57 Zhouzi Street, Neihu District Taipei City, Taiwan
  • (+886) 0226588298
    (+886) 975563561 (Mobile)

  • poptaiwan@pagibigfund.gov.ph / Contact Person : Lersa A. Li

  • Toronto, Canada
    No physical office. Members may send inquiries/ concerns via email.
  • poptoronto@pagibigfund.gov.ph


OFFICE DIRECTORY

  • Corporate Headquarters
  • Support Services and Housing Group
  • NCR Branch Office
  • Luzon Branch Office
  • Visayas Branch Office
  • Mindanao Branch Office
  • Overseas Post


Pag-IBIG FUND HOTLINE

8-724-4244 (8-Pag-IBIG) - 24/7 Call Center operation. Rest assured that we shall carefully evaluate your concerns and shall respond to you immediately. Likewise, we shall give your complaints considerable attention according to the following:

Duration Nature of Concern
3 Working Days Simple queries (General Information) ; Complaints
10 Working Days Complex Queries (Policy and Loan-related queries, queries that require coordination with other Pag-IBIG Offices; Grave complaints
1 Hour Pag-IBIG Hotline Queries


MAILING ADDRESS

Letters may be sent to Members Relations Department (MRD):

2nd Flr, JELP Business Solution Center, 409 Shaw Boulevard, Brgy. Addition Hills, Mandaluyong City, Philippines

You may also send your letters directly to the concerned Pag-IBIG Branch or Department, addressed to the Office of the Manager.

QUICK LINKS


  • Member Registration
  • Modified Pag-IBIG 2 (MP2) Savings
  • Housing Loan
  • Special Housing Loan Restructuring 2
  • Multi-Purpose Loan
  • Calamity Loan
  • Pag-IBIG Savings Claim
  • Loyalty Card Plus
  • Virtual Pag-IBIG
  • Downloadable Forms

  • Downloadable Forms

    Provident
    Home Financing
  • Properties for sale
  • Housing Loan Affordability Calculator
  • Office/Branch Directory

  • Office/Branch Directory

    Corporate HeadQuarters
    Support Services and Housing Group
    NCR Branch Office
    Luzon Branch Office
    Visayas Branch Office
    Mindanao Branch Office
    Overseas Post
  • Circulars

  • Circulars

    Provident
    Home Financing
  • Citizen's Charter

  • Citizen's Charter

    Member Services
    Home Lending Operations
    Support Services

ABOUT US


  • Chairman of the Board
  • CEO's Corner
  • Officers of the Fund
  • Corporate Governance
  • Transparency Seal
  • Governance Scorecard
  • Awards
  • History, HDMF Law of 2009, IRR of R.A. 9679
  • News Release
  • Mission, Vision and Values
  • Pag-IBIG Fund Quality Policy
  • Organizational Chart
  • Pag-IBIG At a Glance
  • Bidding
  • Careers

CONTACT US


  • contactus@pagibigfund.gov.ph
  • @PagIBIGFundOfficialPage
  • Servicing Branches


  • People's FOI Manual
  • FOI Request Form
  • Inventory of Exceptions to EO No. 2, s. 2016


  • GCG Whistleblowing Portal
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