Visayas Branch - Office Directory

Bacolod Branch
Ground Floor, Gaisano Grand City Mall Araneta St., Singcang, Bacolod City, Negros Occidental
bacolod@pagibigfund.gov.ph

Bogo MSO
Dolores Bldg. P. Rodriguez St, Bogo City, Cebu
(032) 231-4523
contactus@pagibigfund.gov.ph

Borongan Service Desk
2nd Floor Governor's Office Capitol Building, Brgy. Alang-Alang Borongan City, Eastern Samar
contactus@pagibigfund.gov.ph

Calbayog Branch
ACLC Bldg. Maharlika Hi-way, Brgy. Obrero, Calbayog City, Samar
(055) 209-2642
calbayog@pagibigfund.gov.ph

Carcar MSO
G/F City Govt of Carcar, Poblacion, Carcar Cebu
contactus@pagibigfund.gov.ph

Cebu - Ayala Branch
G/F Pag-IBIG Fund -WT Corporate Tower, Mindanao Ave., cor. Arch. Reyes Ave., Cebu City, Cebu
cebuayala.ms@pagibigfund.gov.ph;
cebulod@pagibigfund.gov.ph;
cebulmrd@pagibigfund.gov.ph

Cebu Colon Branch
5th Flr Gaisano Capital South, Brgy. Kalubihan cor. Colon & Leon Kilat Sts., Cebu City, Cebu
(032) 231-2918
contactus@pagibigfund.gov.ph

Cebu Business Hub
2nd and 3rd floors, Pag-IBIG Fund-WT Corporate Tower, Mindanao Avenue, Cebu Business Park, Cebu City
(032) 234-2776
cebubdd@pagibigfund.gov.ph

Danao Branch
3rd floor, Cebu CFI Community Cooperative Building, Cebu North Nautical Highway, Danao City, Cebu
contactus@pagibigfund.gov.ph

Dumaguete Branch
2nd Floor, Eros Bldg., cor. Real & Dr. V. Locsin Sts., Dumaguete City, Negros Oriental
(035) 422-2170
contactus@pagibigfund.gov.ph

Iloilo - Mandurriao Branch
Plazuela de Iloilo B. S. Aquino Ave., Mandurriao, Iloilo City
iloilo@pagibigfund.gov.ph

Iloilo - Molo Branch
2F GT Plaza Mall, M.H. del Pilar St., Molo, Iloilo City
molo@pagibigfund.gov.ph

Kabankalan Branch
Kabankalan Farmers Training Center Rizal Street,Brgy 8., Kabankalan City,Negros Occidental
(034) 471-3626
contactus@pagibigfund.gov.ph

Kalibo Branch
2nd Floor, St. Ignatius Bldg., D. Maagma Street Kalibo, Aklan
(036) 268-9335
contactus@pagibigfund.gov.ph

Mactan Branch
2/F Gaisano Mactan Island Mall Annex, Pajo, Lapulapu City, Cebu
mactan@pagibigfund.gov.ph

Mandaue Branch
3rd Floor, J. Center Mall, AS Fortuna St. Bakilid, Mandaue City, Cebu
(032) 328-0600
Mandaue@pagibigfund.gov.ph

Ormoc Branch
2nd Level Robinsons Place Ormoc Brgy. Cogon, Ormoc City
ormoc_msb@pagibigfund.gov.ph

Roxas Branch
A& T Santos Bldg. Sacred Heart of Jesus Avenue, Pueblo De Panay Brgy. Lawa-an, Roxas City, Capiz
(036)520-6494
contactus@pagibigfund.gov.ph

Sagay Branch
Espino Bldg., Cabalawan Road, Poblacion 2, Sagay City, Negros Occidental
(034) 454-1608
contactus@pagibigfund.gov.ph

San Jose de Buenavista Branch (Antique)
2nd Floor Robinsons Place Fullion st., San Jose de Buenavista, Antique
contactus@pagibigfund.gov.ph

SM City Consolacion Service Desk
2/F, Government Services Express, SM City Consolacion,Consolacion, Cebu
contactus@pagibigfund.gov.ph

Sogod MSO
G/F Gaisano Capital Sogod, Southern Leyte
(053) 832-3821
contactus@pagibigfund.gov.ph

Tacloban Branch
3/F Robinsons North Brgy. Abucay, Maharlika Highway, Tacloban City, Leyte
tacloban@pagibigfund.gov.ph

Tagbilaran Branch
2/F Galleria Luisa, Gallares Street, Tagbilaran City, Bohol
(038) 235-4065
conactus@pagibigfund.gov.ph

Talisay Branch
2nd Flr, Gaisano Capital SRP, cor. SRP Highway & Laray, Talisay City, Cebu
(032) 512-0177
contactus@pagibigfund.gov.ph

Toledo Branch
G/F Prince Warehouse Club Toledo, S. Osmena St., Luray II, Toledo City, Cebu
(032) 467-8214
toledo@pagibigfund.gov.ph

Ubay MSO
Lita Del Valle Building, Purok 5, Boyles Street, Poblacion, Ubay, Bohol
contactus@pagibigfund.gov.ph

OFFICE DIRECTORY

Pag-IBIG FUND HOTLINE

8-724-4244 (8-Pag-IBIG) - 24/7 Call Center operation. Rest assured that we shall carefully evaluate your concerns and shall respond to you immediately. Likewise, we shall give your complaints considerable attention according to the following:

Duration	Nature of Concern
3 Working Days	Simple queries (General Information) ; Complaints
10 Working Days	Complex Queries (Policy and Loan-related queries, queries that require coordination with other Pag-IBIG Offices; Grave complaints
1 Hour	Pag-IBIG Hotline Queries

MAILING ADDRESS

Letters may be sent to Members Relations Department (MRD):

2nd Flr, JELP Business Solution Center, 409 Shaw Boulevard, Brgy. Addition Hills, Mandaluyong City, Philippines

You may also send your letters directly to the concerned Pag-IBIG Branch or Department, addressed to the Office of the Manager.